Self exclusion

What is self-exclusion?

Self-exclusion is a process when you can ask a gambling operator to exclude you from gambling with them for a set length of time – usually between six months and five years. In practice, it means you will be refused service in the venues where you have self-excluded.

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Responsibility for sticking with this lies with you, but you can expect the operator to do all they reasonably can to help you. If you think self-exclusion could work for you, make sure you exclude yourself from all the places where you may be tempted to gamble.

 

If you have difficulty staying away from the venue or website, try self-excluding while you seek additional help. Self-exclusion on its own might not be enough, but it can support you in your recovery. 

 

How do I self-exclude?

Self-exclusion from betting shops or casinos:

•  Visit the venue betting shop you want to self-exclude from

•  Speak to the shop manager or a member of staff, let them know you want to self-exclude

•  You don’t need to take any money, bank or credit cards with you

•  Take a couple of passport size photos to go on the form; this can help the staff to identify you